Maintain An Efficient Work Environment And Ensure That Couriers Handle Deliveries In A Responsible Manner
Posted on: 30 December 2017
If you own a courier business and oversee a crew of couriers who are responsible for delivering packages to residential and commercial properties, you likely realize that professional and prompt service is paramount in keeping your clients satisfied and interested in using your company for all of their delivery needs. The tips below can help you maintain an efficient work environment and ensure that deliveries are handle responsibly.
Provide Employees With Uniforms And Name Tags
If you haven't required your employees to wear uniforms in the past, consider purchasing some to provide your employees with a formal appearance. Uniforms that each consist of slacks, a button down shirt, and loafers will be comfortable for your workers to wear and will alert people to the fact that a delivery from your company is being made. Purchase name tags that can be secured to clothing with pins or embroidered tags that can be sewn across the front of each garment.
Hire a dry cleaning business to clean uniforms each week. This will eliminate workers from being burdened with the task of washing and drying their clothing and will guarantee that your staff members always have something clean to wear while they are working.
Purchase Portable Computers For Delivery And Tracking Purposes
Purchase mobile computers and give one to each courier. Mobile computers can be used during every delivery. When a package or letter is dropped off to someone, a courier can request that the recipient signs for it on a computer. A portable computer like a Honeywell mobile computer will also allow you to track deliveries.
For instance, if an important document is scheduled to be delivered at a specific time, you can monitor the promptness of the delivery through the tracking software that is installed on a portable computer. Also, if a client has a question about a delivery, they can contact you and you can look through the history recorded on a mobile computer to provide the details that a client wants to know about.
Use Signage On Vehicles
Purchase decals or vinyl signs that are designed to be secured to vehicles. Signage that includes the name of your business, an address, a contact number, and a catchy phrase or slogan will make people aware of your company's presence and will notify recipients when a delivery is about to be made. Before your staff members secure decals or signs across the sides of their vehicles, instruct each courier to wash and dry their vehicle so that the decals or signs adhere properly.
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